Frequently Asked Questions

Q: Do you have different sizes?

A: Masks are currently available in one size!

Q: What material is the mask?

A: Materials: Polyblend

Q: What size is the mask?

A:  Size: 7" x 3.5"

Q: Who are you donating to? Can I nominate someone?

A:  Companies and organizations can fill out this form

Q: Are these masks washable?

A: Yes! They are washable and reusable.

Q: Is there an insert for a filter in these masks?

A: There is a pocket for you to insert a disposable filter or mask if desired. The best option is to use any kind of HEPA filter. Each order does not come with a disposable filter. 

Q: When will I receive my mask(s)?

A: We are doing our best to get orders out as soon as we can. Production time is currently estimated at 2-3 business days, and then shipping times may vary.

Q: Do you ship anywhere besides the United States?

A: Unfortunately, we are currently only shipping masks domestically, but we are working on being able to extend our shipping elsewhere!!

Q: Are these FDA approved?

A: No.

For more information on cloth face coverings and social distancing recommendations, please visit the CDC.

Q: My normal May Designs account log in isn't working. Is this different?

A: Yes! In order to get these masks out the door and in your hands as quickly as possible, we built another (easier!) site with even more payment options  (yay for PayPal!!) and better shipping tracking and notifications! You can check out as a guest or create a new log in and account on this site, if you'd like! Thanks for understanding!

Q: I am trying to find the normal May Designs products, like notebooks and tumblers. Where can I find those?

A: You can find all of our customizable products on our normal May Designs site, Thank you!